Job Description

Job Type

About the Role:

The Technology Transformation Office (TTO) is seeking a dynamic and experienced Agile Coach to champion and evolve our FTT Ways of Working (WoW) and support our Value Stream transformation efforts. This role is pivotal in embedding pragmatic agility across teams and ensuring alignment with our enterprise-wide agile practices. You will work closely with cross-functional teams, leaders, and stakeholders to foster a culture of continuous improvement, customer-centricity, and value delivery.

Key Responsibilities:

• Champion FTT Ways of Working: Promote and embed the FTT WoW framework across teams, ensuring consistent understanding and application of agile principles tailored to our context.
• Value Stream Enablement: Collaborate with the TTO and Value Stream leaders to identify bottlenecks, optimize flow, and enhance end-to-end delivery of customer value.
• Coaching & Mentoring: Provide hands-on coaching to teams, Uber Scrum Masters, Scrum Masters, Capability Business Owners, Capability Product Owners, Capability Leads, Technical Leads, and leaders to build agile capabilities and maturity.
• Pragmatic Agility: Advocate for practical, outcome-driven agility over rigid frameworks grounded in our FTT Ways of Working. Help teams adopt what works best for their context while staying aligned with enterprise goals.
• Facilitate Learning: Deliver FTT WoW workshops, training sessions, and learning experiences that build agile fluency and foster a growth mindset in partnership with TTO, as required.
• Agile Metrics & Insights: Guide teams in using meaningful metrics to drive improvement, not just measurement. Help interpret data to inform decisions and adapt practices.
• Community Building: Nurture communities of practice and cross-team collaboration to share learnings, successes, and challenges.

Qualifications:

• Proven experience as an Agile Coach, with a strong track record of enabling agile transformations at scale.
• Deep understanding of agile frameworks (Scrum, Kanban, SAFe, etc.), the ability to leverage these frameworks within our FTT Ways of working, and the ability to apply them pragmatically.

• Experience working with Value Streams and Lean principles.
• Strong facilitation, coaching, and mentoring skills.
• Excellent communication and stakeholder engagement abilities.
• Agile certifications (e.g., ICP-ACC, SAFe Program Consultant, Certified Scrum Professional) are a plus.

Preferred Attributes:

• Passionate about people, process, and performance.
• Comfortable navigating ambiguity and driving clarity.
• Empathetic leader who builds trust and psychological safety.
• Systems thinker with a bias for action and experimentation.

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