Job Description

**Overview**

The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week.

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:**

Must be 18 years of age or older

No high school diploma, GED or college degree required

No experience required and on the job training provided

**Preferred Qualification:**

One (1) year of customer service experience preferred

**Responsibilities:**

Follow safety precautions at all times while transporting passengers

Positive interpersonal interaction with passengers

Comply with all client and/or site security requirements and processes

Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds

Assist passengers with baggage retrieval and transport, if necessary

Coordinate assignments with dispatchers and gate Agents, if necessary

Complete thorough Incident Reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

REQNUMBER: 97234

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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