Job Description
Summary of position: Safety and quality are a priority at Prime Jet and part of everyday operations. Prime Jet Cabin Hosts are responsible for: the safety and comfort of Guests aboard the aircraft while providing legendary customer service; providing Guests with information pre-flight, during flight, and after landing; assisting guests by answering any questions; aiding Guests with their carry-on luggage and providing snacks, beverages, and catering when requested; checking emergency equipment, demonstrate safety functions of the aircraft and use of all emergency equipment and; maintaining compliance with all FARS, SOP's, company policies, and procedures.
*Must live within 1 hour of the TEB airport Skills & Requirements: - Must be at least 21 years old, with a valid passport.
- Must have and maintain a valid Driver's License
- Must have reliable transportation
- Must have prior service experience (bartending, waitressing, hosting) and a background in Customer Service.
- 1-year Cabin Host experience preferred
- International work or travel experience preferred but not required.
- Must be willing to work long hours, including weekends and some holidays.
- Must be flexible with the work schedule.
- Must be able to work with many different personalities.
- Possess strong organizational skills, including problem-solving and handling difficult situations.
- Preferred that candidates live within 1 hour of their assigned base TEB.
- Must be able to sit in jump-seat without modifications.
- Must have a Corporate Cabin Host safety training certificate from FACTS, Flight Safety, or CAPS.
- Possess current CPR certification.
- Able to fly with animals
- Must be able to work 15 on and 13 off schedule
- Computer experience, including Word, Excel, and other applications.
Duties include: - Supports, promotes, and complies with Prime Jet's safety management system goals and objectives. This includes identifying and reporting safety hazards and issues.
- Communicate in a timely manner with Operations, the Director of Inflight, the Lead Cabin Host, and crew members.
- Present and conduct yourself in a well-groomed, professional manner, always while representing Prime Jet.
- Provide all passenger catering and special requests most cost-effectively.
- Arrange crew meals and attend to flight deck crew throughout the flight.
- Provide exemplary service to passengers throughout the flight.
- Maintain a clean, organized, well-stocked aircraft.
- Continuously clean and tidy the aircraft cabin, galley, and lavatory to maintain a professional appearance.
- Restock aircraft post-flight to ensure it is charter-ready.
- Ensure the aircraft is thoroughly cleaned, wiped down, and vacuumed before exiting and after each leg.
- Ensure all stock and perishable items are current by rotating stock and removing all expired items.
- Adhere to all Prime Jet policies, procedures, guidelines, and Fundamentals.
- Retain neat, orderly, itemized receipts for invoicing, billing, and managing Concur expense reports.
- Ensure required paperwork submitted on time, including Catering cover sheet, and receipts within 24 hours of finishing a trip, in a neat, accurate and orderly manner.
- Communicate with teammates by using the SOP's provided to ensure smooth transitions from aircraft to aircraft.
- Utilize time management to complete all necessary tasks in an efficient manner.
- Report to PIC/pilots any cabin issues/discrepancies, passenger problems, and anything you feel is not up to Prime Jet standards. Maintain an open line of communication with your fellow crew members.
- Upon landing, assist passengers when deplaning, ensure all passenger items are removed from the aircraft.
- Ensure passengers comply with federal regulations during flight.
- Operate audio and video systems.
- Direct and assist passengers in an emergency.
- Administer basic First Aid to passengers in distress i.e.: CPR, AED, First Aid.
Other Duties: - Assist with base stockrooms when in between trips, time permitting.
- Assist with inventories on aircraft fleet.
- Assist with deep cleaning and organization of aircraft fleet.
- Assist with safely off-loading and on-loading all aircraft items when aircraft is being weighed by maintenance.
- Attend scheduled training courses offered by the company.
- Participate in quarterly meetings, and any other mandatory meetings.
- Make suggestions for new equipment, tools and ideas that will help set Prime Jet apart from competitors.
Physical Demands: The physical demands described here must be met by the Cabin Host to perform the essential functions of this job successfully. While performing the duties of this job, the Cabin Host is required to use their hands and fingers to handle, feel, or reach. The Cabin Host is occasionally required to climb or balance, kneel, crouch or crawl, and must frequently lift and/or move up to 50 pounds. Prime Jet LLC
Job Tags
Holiday work, Gangs, Flexible hours,