Job Description

Job Title: Donor Greeter

Company: Goodwill Industries of Northeast Texas

Location: McKinney, TX

Position Type: Full-Time

About Us: Goodwill Industries of Northeast Texas is dedicated to improving the quality of life for people with disabilities or disadvantages. This is accomplished through education, training and placement in gainful employment. We are seeking a friendly and outgoing individual to join our team as a Donor Greeter. This role is essential in ensuring our donors feel appreciated and welcomed.

Job Summary: The Donor Greeter will report to the Store Manager. The Donor Greeter plays a critical role in providing a positive experience for our donors. This position involves greeting donors, assisting with donations, providing information about our services, and maintaining a welcoming environment.

Key Responsibilities:

• Warmly greet donors as they arrive.
• Assist donors with the donation process, including answering questions and providing necessary information.
• Ensure the donation area is clean, organized, and welcoming.
• Thank donors for their contributions and provide any follow-up information as needed.
• Assist with the intake and processing of donations.
• Maintain accurate records of donor interactions and contributions.
• Collaborate with team members to ensure a smooth and efficient donation process.
• Address any donor concerns or issues promptly and professionally.
• Perform other duties as assigned.

Qualifications:

• Excellent communication and interpersonal skills.
• Friendly, outgoing, and positive attitude.
• Ability to stand for extended periods and lift/move donations as needed.
• Attention to detail and strong organizational skills.
• Previous customer service experience is a plus.
• Ability to work flexible hours, including weekends and holidays if required.
• A valid ID is required.

Benefits:

• Opportunities for advancement.
• A supportive and collaborative work environment.
• Medical, Dental, Vision, and Company Paid Life Insurance
• 401K after a year of employment
• Paid Time Off and Holiday Pay

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I understand this job description is not a binding employment contract. None of the provisions in this job description are contractual in nature. I further understand all employment with Goodwill Industries of Northeast Texas, Inc. is "at will" and my employment may be terminated at any time, with or without notice, for any or no reason by Goodwill Industries of Northeast Texas, Inc., or me.

I have read this job description and I understand all the duties and responsibilities of my job and agree to perform these duties and responsibilities in an effective manner. If applicable, I have informed the Human Resources Department in writing of any reasonable accommodations necessary to enable me to perform the tasks in my assigned work environment effectively and without difficulty. I also understand and agree that failure to perform my duties and responsibilities effectively will result in my demotion and wage reduction and/or termination. I further acknowledge that I have received a copy of this job description for my personal records.

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