Job Description

Job Title : General Laboratory Supervisor

Location : Bethesda Butler Hospital - 3125 Hamilton Mason Rd, Hamilton, OH 45011

Job Overview

The Supervisor General Laboratory is responsible for overseeing a variety of roles and ensuring smooth operations across multiple labs, including Chemistry, Hematology, Coagulation, Microbiology, and Blood Bank. The role includes supervision of:

• Lead Medical Technologists
• Lead Medical Laboratory Technicians
• Point of Care Coordinator
• Registered and Registry-Eligible Medical Technologists/Laboratory Technicians
• Co-op Students
• Tech Aide IIs
• Technologist Associates
• Technician Aides
• Lab Assistants – POC in the ED POC Labs (in the absence of a Support Services Supervisor)

Key responsibilities include scheduling, duty assignments, productivity, quality control, equipment maintenance and repair, supply ordering, and implementation of new equipment and procedures. The Supervisor interacts with site leadership and other lab supervisors to cover all priority lab needs, ensures quality and compliance with regulatory agencies, and strives to improve service quality.

Minimum Requirements

• Education: Bachelor's Degree in Medical Laboratory Science
• Certification: American Society of Clinical Pathologists (ASCP), MLS(ASCP) or equivalent
• Experience: 3-4 years in a laboratory setting, with preferred experience in Hematology, Chemistry, and Blood Bank. Leadership experience preferred.

Job Responsibilities

• Personnel Management: Provide performance counseling and appraisals, handle hiring and termination.
• Operational Oversight: Schedule and assign duties, manage productivity, quality control, equipment maintenance, and supply orders.
• Regulatory Compliance: Ensure adherence to JCAHO, CAP, OSHA, AABB, and CLIA '88 standards.
• Customer Interaction: Communicate effectively with management, employees, and customers (patients, physicians, etc.)
• Quality Assurance: Monitor quality control, proficiency surveys, instrument maintenance, and section quality assurance reports.
• Employee Development: Utilize team-building techniques, identify and support career goals, reinforce positive performance, and delegate responsibilities.
• Budget Management: Assist with budget preparation regarding staff and supplies.

Other Job-Related Information

• Direct Report FTEs: 20-29

Working Conditions

• Climbing: Rarely
• Concentrating: Consistently
• Continuous Learning: Consistently
• Hearing (Conversation): Consistently
• Hearing (Other Sounds): Frequently
• Interpersonal Communication: Consistently
• Kneeling: Rarely
• Lifting <10 lbs: Occasionally
• Lifting 50+ lbs: Rarely
• Lifting <50 lbs: Occasionally
• Pulling: Rarely
• Pushing: Rarely
• Reaching: Rarely
• Reading: Consistently
• Sitting: Consistently
• Standing: Rarely
• Stooping: Rarely
• Talking: Consistently
• Thinking/Reasoning: Consistently
• Use of Hands: Frequently
• Color Vision: Occasionally
• Visual Acuity (Far): Frequently
• Visual Acuity (Near): Consistently
• Walking: Frequently

Leadership Performance Standards

TriHealth leaders foster a culture of engagement, safety, reliability, and high performance by consistently modeling and utilizing the following competencies, tactics, and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:

• Safety/Quality
• Service
• Growth
• Culture/People
• Finance

Leadership Competencies:

• TriHealth Way of Leading
• TriHealth Way of Serving
• Transformation Change
• Drive for Results
• Build Organizational Talent

Leadership Tactics:

• Conduct daily or weekly department huddles.
• Regularly round on team members ( e.g., monthly for =25 team members, every other month for 26-50 team members, and quarterly for 51+ team members).
• Lead monthly team meetings using standardized agendas, review stoplight reports, and cascade key leadership messages.
• Model, coach, and validate team members' use of TriHealth Way behaviors ( AIDET + Promise, ALWAYS Behaviors, and Always HEARD ).
• Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors.

Job keywords:

Clinical Laboratory Scientist (CLS), Clinical Laboratory Technologist, Histologist Technologist, Medical Laboratory Technologist (Medical Lab Tech), Medical Technologist (MT), Microbiology Technologist, Clinical Lab Manager (Clinical Laboratory Manager), Histology Lab Manager (Histology Laboratory Manager), Histology Specialist, Histology Technologist, Histotechnologist, Blood bank, Healthcare Laboratories

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