Job Description

Position Description Summary   

Snack Bar Attendants are responsible for creating memorable experiences for our members by maintaining high standards by providing refreshments with exceptional customer service. 

Role & Responsibilities  

• Attend to Members, providing snacks and beverages as needed 
• Maintain the snack bar, being available to Members at all time 
• Maintain a clean & organized area that represents BHIC standards at all times
• Be familiar with all menu items, upselling where appropriate & answering questions
• Provide high-end customer service, helping Members with a smile
• Prep the snack bar cart pre-shift, ensuring it is well-supplied 
• Store all beer, liquor, and wine in designated, secure locations at the end of each shift 
• Complete all opening, closing, and side duties, as needed and instructed
• Adhere to all health and safety regulations, maintaining proper health codes
• Help maintain food costs by decreasing waste 
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities 

Qualifications & Education Requirements   

• Proficient knowledge of food service operations
• Must possess attention to detail, follow-through, creativity & a high level of motivation
• Ability to communicate effectively and professionally
• Willingness to learn and accept instruction
• Must possess a positive attitude and good work ethic
• High-end/Fine Dining culinary experience in a hospitality environment preferred
• Prior kitchen operations experience required
• High School Diploma or GED required 

Other Accountabilities   

• Because of the fluctuating demands of the Clubs' operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
• Adhere to all of the various company-written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.

Working Conditions  

• Indoors & outdoors, in varying weather conditions

Physical Requirements  

• Regularly required to sit, talk, hear, and use hands 
• Must be able to sit and stand for long periods of time 
• Ability to lift and move heavy objects, in excess of 40 pounds
• Repetitive motions are required
• Ability to bend, squat, lift, kneel, and crouch 
• Must be able to safely operate kitchen equipment
• Moderate to heavy lifting, pushing, and pulling is required 

Attendance Expectations  

• This position has an expected workload of 20 - 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ 

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