Reservation Clerk Job at Casa de Fruta, Hollister, CA

QU5peUFKZHVxd2ZwQ0ZLcVZ1RmtyeGRCY0E9PQ==
  • Casa de Fruta
  • Hollister, CA

Job Description

***WEEKEND AVAILABILITY IS REQUIRED***

Company Conformance Statements:

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines, with or without direct supervision.
  • Interact professionally with other employees, guests and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Follow all rules, policies and safety guidelines for tasks/job.
  • Perform any additional tasks as required.

Position purpose: To provide all our guests with the best, most memorable experience possible.

Responsibilities/Duties/Functions/Tasks:

  • Front desk customer service
  • Assist with bookings and reservations
  • Assist with cancellations and modifying reservations
  • Answer the phone at the front desk to respond to current and prospective guests' needs
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Prepare supply orders
  • Stock shelves
  • Light housekeeping including laundry
  • Ensuring Inn room consistency by checking rooms daily
  • Refer guests to local amenities and venues
  • Report any maintenance needs
  • Sorting mail
  • Data entry
  • Provide property information to ensure the right RV spot/Inn Room for our guests
  • Accept and process rent and RV/Inn payments
  • Activity and special events coordination
  • Communicate guests' requests and complaints to the appropriate department
  • Perform any additional tasks as required

The responsibilities and duties are not limited to those mentioned above.

Qualifications:

  • Excellent oral and written communication skills
  • Friendly phone manner a must
  • Willingness to work evenings, weekends and holidays
  • Familiarity with the hospitality industry a plus
  • Willingness to maintain confidentiality
  • Customer service experience preferred
  • Ability to count and handle money accurately
FULL-TIME EMPLOYEE BENEFITS
  • HEALTH INSURANCE - Regular full-time employees are eligible to enroll in our Medical, Dental and Vision plans the first of the month following 60-days of employment in full-time status. We also offer various supplemental insurance programs to meet your specific needs.
  • PAID TIME OFF (PTO) - Full-time non-exempt employees begin accruing PTO at a rate of one week for the first year of employment, which can be used after 90 days of employment (.01925 hours per regular hour worked). The accrual rate increases to two weeks after two years of employment (.0385 hours per regular hour worked).

PART-TIME EMPLOYEE BENEFITS
  • PAID SICK LEAVE (PSL) - Part-time and Seasonal employees begin accruing PSL at a rate of one hour for every 30 hours worked. Employees cannot use PSL until after their 90 days of employment. Part-time employees may use up to 24 hours PSL per year, and cannot accrue more than 48 hours at any given time.
Special Position Requirements: Handling swimming pool chemicals

Equipment used:

  • Golf Cart
  • Computer and mouse
  • Calculator
  • Telephone
  • Testing swimming pool chemicals

Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc - include approximate amount of time per day N (Never), O (Occasionally up to 3 hrs per day), F(Frequently, 3 - 6 hrs per day), C (Constantly, 6 - 8+ hrs per day), based on 8 hour shift.)]

  • Standing/walking - F
  • Driving motorized vehicle (golf cart, forklift) - O
  • Repetitive pushing/pulling (scrubbing, wiping, mopping, sweeping, scraping, hosing) - O
  • Climbing, working from ladder or stepstool - O
  • Bending/stooping (merchandising, stocking etc) - O
  • Kneeling (cleaning toilets, floors, stocking, merchandising, etc) - O
  • Lifting up to 50 lbs (Cases of water, wine, etc) - O
  • Reaching (stocking, merchandising, cleaning walls, windows, mirrors, etc) - O
  • Overhead work (stocking, merchandising, cleaning walls, windows, etc.) - O
  • Other tasks, including minor maintenance and/or repair - O
  • Receiving Merchandise - O
  • Merchandising/ Stocking items - O
  • Working at a computer - C
  • Standing at a cash register - O

(Tasks vary by day, not all tasks are performed every day)

Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]
  • Able to read and write English
Casa de Fruta

Job Tags

Holiday work, Full time, Part time, Seasonal work, Local area, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Boudreau Pipeline

Heavy Equipment Operator Wet Utilities Job at Boudreau Pipeline

 ...and develop proper grade.Use various pieces of equipment to perform fine grading and finishing, sloping and banking, backfilling, demolition, ditching, loading, excavating and stockpiling.Uses equipment as appropriate to level roads and/or working area, ensure proper... 

Uncommon Schools

Middle School History Teacher Job at Uncommon Schools

 ...excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Uncommon Middle School History teachers work in grade level teams and departments to push students towards being self-guided learners. Our teachers develop subject... 

Steris Corporation

Value Stream Manager Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Value Stream Manager at the STERIS St. Louis, Missouri facility manages and... 

Mosaic

Direct Support Supervisor Job at Mosaic

 ...is a constant on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for a Direct Support Supervisor to join our team! By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing... 

Baptist Health South Florida

MC Multi-Modality Imaging Tech 2, Ultrasound, Vascular with Echo Preferred,$50000 Bonus Job at Baptist Health South Florida

Sign-On Bonus: Available with Experience Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-...