Job Summary:
We are seeking a highly skilled and experienced Senior Banking and Financial Business Analyst with a deep understanding of the banking industry, financial services, and payment card systems. This position requires a professional who can bridge the gap between business stakeholders and technical teams, ensuring the successful implementation of projects related to banking operations, financial products, and card services. The ideal candidate will have a strong background in card payments, financial regulations, risk management, and customer experience optimization within the banking sector.
Key Responsibilities:
Business Analysis & Requirements Gathering
Card Payment Systems Expertise
Assist Project Managers and Scrum Masters for daily Project Execution.
Risk & Compliance Management
Stakeholder Management & Communication
Data Analysis & Reporting
Education:
Bachelor's degree in Finance, Business Administration, Computer Science, or related field. MBA or related advanced degree is a plus.
Experience:
At least 8-10 years of experience in banking and financial services, with a focus on payment cards (credit, debit, prepaid).
Lead/drive, with appropriate stakeholders, identification of necessary business requirements as well as technical requirements arising from those business requirements.
Strong documentation skills – ability to create requirements documents as well as other artifacts – traceability matrix, ERD, process flows, data mapping, etc.
Understanding of banking domain and card technology (credit/debit - Commercial and retail banking).
Strong analytical skills – ability to unwind complex integrations / process flows by asking appropriate questions and identifying necessary details to garner understanding as well as meet the overall goal within scope of the project.
Ability to lead data mapping, and participate in subsequent testing of requirements – keeping track of overall progress and participating in analysis / identification of business impacts for defects and driving resolution with appropriate parties.
Technical Skills:
Proficiency with business analysis tools (e.g., JIRA, Confluence, MS Visio) and project management software.
Familiarity with card payment technologies, systems, and frameworks (e.g., Visa/Mastercard networks, SWIFT, payment gateways).
Knowledge of data analytics tools (e.g., Excel, Tableau, SQL) to analyze transaction data and generate insights.
Soft Skills:
Excellent communication and interpersonal skills, with the ability to manage stakeholder relationships and facilitate discussions across technical and non-technical teams.
Strong problem-solving abilities and attention to detail.
Ability to work on multiple projects simultaneously and effectively in a fast-paced environment.
Strong business acumen with an ability to understand and align technical solutions with strategic business objectives.
Desirable Skills:
Experience with digital payment platforms, mobile banking apps, and online banking services.
Familiarity with agile methodologies and tools (e.g., Scrum, Kanban).
Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Scrum Master) is a plus.
Experience in managing vendor relationships and outsourcing partnerships.
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