Job Description

Company: The Ophthalmology Group Job Title: Surgery Scheduler
Department: Ophthalmology
Reports To: Clinic Manager
Location: Paducah KY

SUMMARY

The Surgery Scheduler schedules office-based and hospital procedures consistent with the patients diagnosis and procedure request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot utilizing appropriate scheduling code.
• Schedules diagnostic and imaging tests to be completed at PMG.
• Schedules office- and hospital-based medical procedures tests and imaging ensuring available time is utilized to maximum efficiency.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures including scheduling with contracted anesthesia groups.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Provides accurate detailed information to patients regarding test preparations time of patients scheduled arrival and any other directional information needed; takes appropriate action in responding to questions from patients.
• Confirms patients insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Ensures completion of assessment for advance directive including DNR when applicable.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Assists other members of the department as needed.
• Other duties as assigned.

QUALIFICATIONS:

• This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per providers orders.
• It also requires excellent customer service skills with patients employees and the public.
• The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely accurate manner.
• Individual must be organized and be able to manage demanding workload with accuracy.

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent required
• Experience in surgery scheduling is preferred
  

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS A ND TECHNOLOGY

• Proficient in Microsoft Excel Word PowerPoint Outlook
  

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

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