Job Description

Req ID: 324870

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Web/App Middleware Build Engineer - Hybrid Irving, TX to join our team in Irving, Texas (US-TX), United States (US).

Web/App Middleware Build Engineer

Job Overview:

The Middleware Hosting L3 Support Analyst is a high-level role responsible for assisting with Middleware Hosting support, including the following Middleware Products: WebSphere ND, IBM Liberty, Oracle WebLogic, Tomcat, Apache, IBM Server, Oracle Server, NGNIX, and Nodejs.

The overall objective of the Middleware Web/App Engineer for Build/Integration is to build these applications in compliance to our Engineering standards and support the Middleware Infrastructure for these applications as a Subject Matter Expert, including troubleshooting issues, maintaining current patch levels, setting up and maintaining connectivity between application servers and web servers, understanding protocols and ciphers, and communicating and working well with developers and products support application teams. This role requires someone who can work independently, but who can also be an engaging team player.

Additional Role Responsibilities :

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding the end-client, and their clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency
• Acts as SME to senior stakeholders and /or other team members
• Build Middleware infrastructure using Citi's Automation tools
• Keep projects up to date with current patching
• Major Incident Resolution
• Assist in Load Balancing and Firewall setups
• Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
• Drive Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
• Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
• Provide technical/strategic direction and documentation to lower-level analysts
• Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices.
• Contribute to technical direction and strategic decisions.
• Exercise independence of judgement and autonomy
• Adhere to Citi's policies and procedures
• Work on rotating 24/7 on-call support

**Schedule Expectations: M-F , 8am-5pm CST, working onsite in a hybrid model, which consists of working roughly 3 days onsite per week.

Required Qualifications :

• 6+ years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
• Experience with at least 2 of following Application Servers: WebSphere ND 9.0.5.x., IBM Liberty 25.x, and/or Tomcat 10.x
• Experience with at least 2 of following Web Servers: IBM Oracle NGNIX, and/or Apache

Highly Preferred Skills:

• Good knowledge of Linux/Unix
• Basic Database and SQL knowledge is an advantage
• Strong Troubleshooting knowledge
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Experience in a Financial Services or large complex and/or global environment preferred, not required
• Ability to operate with a limited level of direct supervision
• Education: Bachelor’s/University degree or equivalent work experience

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

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