Dispatcher Job at Mainstream Electric, Heating, Cooling, & Plumbing, Spokane, WA

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  • Mainstream Electric, Heating, Cooling, & Plumbing
  • Spokane, WA

Job Description

Who We Are:

At Mainstream Electric, Heating, Cooling, and Plumbing, we keep on growing because we only hire the best, and our customers love us for it; our BBB A+ rating is no accident! We've been at this for over 20 years here in the Spokane/CDA area. We want team members who are committed to solving problems for our clients, doing the job right, and standing by their work 100%.

We only hire the highest skilled, most reliable, licensed electricians, plumbers and air conditioning techs in the business. A team that stands behind their work with fair, consistent pricing and a workmanship guarantee. Now we want YOU to join our award winning team at Mainstream!

The Good Stuff:

  • Medical, Dental & Vision Insurance
  • Pet Insurance
  • 401k with 4% company match
  • PTO, Paid Holidays, Paid Wellness Time
  • Employee Discounts
  • Continuous education to further your development

What you need:

  • Organize & coordinate daily schedules based on call priority & technician ability
  • Dispatch & Debrief Technicians
  • Monitor performance of Service Technicians
  • Communicate with customers in a timely & effective manner
  • Understand sales goals & hold team accountable
  • Ensuring the right technician is scheduled on the right service 
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable
  • Maintain and update customer databases with complete and accurate information

Job Tags

Holiday work, Full time,

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